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Terms & Conditions / Warranty Terms

The intellectual property rights of the Content (e.g., programs, information, data) and the Services of the Μarknet.gr website that have been introduced to the Network are protected by Greek, Community and international copyright laws. These Terms and Conditions of Use and any amendments thereto are governed by Greek law. Any dispute arising out of these terms shall be determined by the courts of Ioannina.


Any copying, distribution, transfer, processing, resale, creation of derivative work, or misleading the public about their real provider of website content is prohibited. Any reproduction, re-issue, upload, communication, dissemination or transmission or any other use of the Content in any manner or means for commercial or other purposes is permitted only upon prior written permission of Μarknet.gr or any other copyright holder.


The Μarknet.gr online store provides its content (e.g., information, names, pictures, illustrations), products and services available through the site "as they are". Under no circumstances will the online store be liable for any legal or civil and / or criminal claims, nor for any damage (positive, special or incidental, which is indicative and not limitative, alternatively or cumulatively consists of loss of profits, data, etc.) by visitors of the website or third parties due to a reason connected with the operation or not and / or the use of the website or even the inability to provide services and / or information made available by him / her and / or any unauthorized third party interventions to products or services or information available through it. The photos of the products are indicative and we can not be held responsible for any misspellings.


Prices can be changed without notice. Pricing is only possible via an online order and confirmation. The online store with Μarknet.gr trademark can provide no guarantee for the availability of the products, but undertakes to inform customers in good time about the unavailability.


The use of the website must be done solely for legitimate purposes and in a manner that does not restrict or impede its use by third parties. The visitor is obliged to use the site in accordance with the law and these terms and not to commit any acts or omissions that may cause damage or malfunction to him, affect or endanger the provision of Marknet.gr services.


The online store Marknet.gr makes every effort to ensure the proper operation of its website, but does not guarantee that the functions of the website or the servers will be uninterrupted or without any fault, free of viruses or other similar elements. It retains the right to modify, add, alter the content or services of the website and the terms of use at any time it deems necessary and without prior notice, by notifying them through its website. The names, images, logos and distinctive features that represent our shop or third parties and their products or services are trademarks of Marknet.gr or third parties protected by the relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or assignment of a license or right to use them.


The visit of the site requires the unconditional acceptance of the above terms and the use of the services of Marknet.gr presupposes the unconditional acceptance of the general terms and conditions for the provision of the services of the store as they appear in the corresponding services. Product prices are subject to change without notice. Pricing can only be made via an online order and only upon confirmation by the company. The correctness of the features in the products is the sole responsibility of the manufacturer. The company is not responsible for any error in the registration of the texts. Product photos are indicative and may differ from the actual. Products and services that are sold by our company and are represented in Greece by the parent companies, are warranted, repaired or replaced by the dealers themselves.


Marknet.gr endeavors to make the information it publishes (technical features, texts, prices) accurate and reliable, but we can not completely avoid the possible mistake of our own or the manufacturing companies. If you think something similar to you, please do not order the product before contacting us. Once the customer has confirmed and accepted the order, the customer ensures that he / she will receive the product at the price he / she has "accepted" the transaction, even if the price on the route changes. For shipped products shipping is determined by specific analytical tables that are adjusted according to the pricing policy of courier companies.


Marknet.gr reserves the right to refuse to execute a new order if a customer's outstanding balance is outstanding or has unreasonably refused to receive an order that has been sent to him in the past. The goods remain until the total repayment of their value to our property. For each dispute, the courts of Athens are competent.


If you wish to install the replacement yourself, we recommend that it always be made by a qualified professional (licensed) mobile technician. Otherwise there is a risk of damage to your replacement or mobile phone. Marknet.gr assumes no responsibility whatsoever for any damage to your part or appliance, as you undertake to replace or install the replacement at your own risk. The warranty provided on all mobile phone parts is only stated if the placement is done by a qualified professional (licensed) mobile phone technician. In the case of a problem with the replacement or installation, the communication must be made directly with the mobile technician who has undertaken the installation of the spare part.


Product warranty terms
For all branded products, the manufacturer assumes through your agency the warranty of your product.
You can go directly to the authorized service of the manufacturer or send us the defective product and wait for the opinion to be made within a reasonable time. By purchasing any kind, beyond the manufacturer's warranty, we provide you with an additional guarantee of immediate replacement in the case of DOA (Dead On Arrival) or a defective product,   after the relevant opinion of any repairer recognized by the manufacturer.


The warranty automatically expires in the following cases:

1. When the product is tampered with by unauthorized from manufacter person .
2. When the damage is due to poor wiring, accident, drop, vibration, exposure to extreme temperatures, humidity or liquid discharge.

3. When the product is subjected to physical or electrical stress.
4. When the construction number, badges, serial number have been altered, removed or destroyed.
5. Where the product is used in a manner not defined by the construction specifications or in an environment unpredictable to the manufacturer.
6. When the problem is due to programs or software (eg viruses, custom firmware, etc.) that alter the operating features of the device.

7. When the manufacturer's maintenance procedures are not followed.
8. No warranty or warranty is offered for damage caused by incorrect installation or use.
9. No warranty or guarantee of protection for third-party products, software and upgrades is provided.


The DOA warranty is provided for up to 7 days from the date of purchase of the product under the following conditions:

1. The product must be returned by the customer within 7 days of the date of receipt, with the full packaging and must be accompanied by the legal purchase receipt.

2. The failure to operate the product must be due to a manufacturer's fault and not to damage caused by misuse of the product, such as, but not limited to, failure, operation outside the manufacturer's specifications, interference by unauthorized technicians etc.


The procedure to be followed explicitly in such cases is as follows:

1. Send the product to Marknet.gr at your own expense, having disabled lock codes if it is a device. If it is an iPhone, the "find my iPhone" service should be turned off.
2. Marknet.gr informs the technical department about damage checking and verification. If it is found by the official service that the damage is due to a manufacturer's fault and not to the fault of the user, we proceed to replacement of the product and reimbursement of any shipping costs.


If there is insufficient stock to replace the DOA product, Marknet.gr is required, in consultation with the customer, to replace the product with another proprietary or higher technical specification or to refund the original purchase price, including any transport costs, to the customer.

It is good for your best service to contact before sending, with our e-mail service at info@marknet.gr or by phone at 2651030019


Defective products as a result of incorrect user handling
We can not approve the replacement or refund for products that have been damaged due to misuse. In this case, we return the product.

If you want, we can arrange for the product to be repaired at the expense of the buyer upon consultation and confirmation of repair costs.

The product is stored in Marknet.gr warehouse for up to 30 days, after 30 days is available on the market.


Defective products that are being tested by the Service at the Service

Our Service Partners will contact you by phone or e-mail to ask for more information to help with the problem. If we are unable to contact you, we will keep the product for a maximum of 30 days and then place it on the market.
Caution: If the repair is not covered by the warranty (misuse, accident, collision, etc.), you will be charged for transportation costs. If the product is in good condition and is working properly, we will refund it and pay for shipping costs.


Loss of data

1. Before delivering a product either for repair or before using any technical service, in any case, the customer must make back-up copies of any data and delete any confidential or personal information.

2. In case of hard drive damage and / or any other storage media Marknet . gr is required to replace the defective material, which automatically means loss of stored files and software without Marknet . gr be responsible for them.

3. The customer is solely responsible for the security and storage of his data, as well as for his reset and reinstallation at any time and for any reason and cause. Marknet . gr will not be responsible for retrieving and re-installing programs or data other than those originally installed during the manufacturing of the product.

4. Marknet . gr ( data , records, programs) on magnetic, optical or optical media, as well as for any direct, indirect, additive or incidental damage resulting from their loss. Storage and storage of data is the sole responsibility of the customer.


Loss of shipping parcels

If you do not receive the products within the delivery time specified by the responsible service, please contact our customer service department.

You will be informed of the shipping time of the product and if its delivery is pending, we will make sure that the package is located.

If it has been 7 days since the parcel has been shipped and you have not yet received it, we will replace it and give you the order to be shipped to you without your own charge.


* The warranty does not cover the headset charger as well as the battery of the device.
(Unless otherwise specified by the manufacturer)
** The warranty does not cover shipping and shipping costs for repair and / or replacement of the product to and from our company.